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Sixties rebels
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Everyone is welcome
Come fly with us
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The "help me" hub
The "help me" hub
Tougher times
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Documents and downloads
Feedback
Contact Us
Members
Contact us
Contact us
Member login
Intermediaries
Menu
A bit about us
A bit about us
Why teachers love us
Sixties rebels
Things we do for people & the planet
The serious stuff
At the helm
Everyone is welcome
Come fly with us
Mortgages
Mortgages
Teacher first time buyer mortgage calculator
Teacher first time buyer mortgages
Teacher remortgaging
Holiday let mortgages
Buy to let mortgages
Existing mortgage customers
Buyers club sign up
Payment difficulties
Savings
Savings
Savings for teachers
Savings for everyone
SIPP & SSAS
Corporate & charitable organisation savings
The "help me" hub
The "help me" hub
Tougher times
Guides
Documents and downloads
Feedback
Contact Us
Members
Contact us
Member login
Intermediaries
Savings Closure Survey
We are always looking for ways to improve the products and service we provide, and of course we like to hear when things have gone well. We’d be grateful if you could spare a minute or two to complete our survey. We really value your feedback!
Full Name
Email Address
1. Please confirm the reason for closing your savings account.
2. Were our Member Services Team helpful during the process of closing your account?
Yes
No
2.1 Can you give us some more information about this please?
3. Did you find it easy to make contact with us during the process?
Yes
No
3.1 Can you give us some more information about this please?
4. Do you feel we have been open and fair in all your dealings with us?
Yes
No
4.1 Can you give us some more information about this please?
5. Was any part of the process or information we gave you, over complicated or difficult to understand?
Yes
No
5.1 Can you give us some more information about this please?
6. Did our service meet all of your requirements, for example if you required additional support, was this provided to you?
Yes
No
6.1 Can you give us some more information about this please?
7. During the time you have held your savings account with us, have you found it as easy to transact, make any changes to your account, switch to a different account or close your account, as it was to originally open your savings account.
Yes
No
7.1 Can you give us some more information about this please?
8. Would you be happy to recommend Teachers Building Society to your friends, colleagues or family?
Yes
No
8.1 Can you give us some more information about this please?
9. If you have any other comments regarding your savings account, the process of closing your account or the service received from us, please provide more information below.
Submit