Mortgage Underwriter

Salary: DOE
Location: Wimborne, Dorset / Hybrid
Full Time - 35 hours per week (Monday - Friday, 9:00am-5:00pm)

About the role

At Teachers Building Society, we pride ourselves on helping customers achieve one of life’s biggest milestones, owning their home. The Society offers expert mortgage advice, and a comprehensive range of financial solutions designed to suit every stage of life.

We are seeking an experienced and detail-focused Mortgage Underwriter to join our busy and dynamic team.

This is an excellent opportunity for someone with a strong background in financial services and mortgage underwriting who is confident in assessing applications, making sound lending decisions, and delivering a high standard of service.

Responsibilities

  • Underwriting mortgage applications regardless of amount 
  • This key responsibility includes:
  • I.D. and fraud prevention/investigation checks
  • Affordability assessment
  • Credit history review
  • Suitability/adequacy of security
  • Preparation, production and reviewing mortgage offers, and authorising all mortgage offers within mandate.
  • Providing underwriting support to colleagues, customers, brokers, valuers and solicitors as required
  • Supporting the Lending Manager in the preparation of papers to Credit Committee for debate
  • Keeping up to date and maintaining a knowledge of financial market and education sector and identifying inconsistencies in underwriting policy
  • Be aware of risks to the Society at all times and act within the Society’s reporting guidelines
  • Dealing with underwriting enquiries from colleagues and customers
  • Ensuring underwriting guide is kept up to date
  • Maintaining accurate computer records of transactions    
  • Preparing reports for monthly Board Meetings and Committees 
  • Assisting with system testing
  • Dealing with daily new business post
  • Signing instructions to Solicitors
  • Review, understand, and respond to, Complex and Business as usual Application/DIP Referrals. 
  • Monitor and issue responses to queries raised via the Underwriting Mailbox. 
  • Submitting prepared and recommended cases to the Credit Committee and/or Board, which are above mandate and lending criteria
  • Be aware of risks to the Society at all times and act within the Society’s reporting guidelines.
  • Identify, Support and Assist vulnerable customers and understand their need for flexibility.  Use effective listening and questioning skills to enable potential issues to be detected and provide reassurance and support to our customer, whilst working within the requirements of our Vulnerable Customer Policy and FCA Guidance
  • You must act to deliver good outcomes for retail customers
  • The completion of wider team tasks where necessary to ensure operational efficiency/Service level agreements. 
  • Support delivery of the Society’s yearly commercial plan by assisting in the delivery of set annual mortgage completion targets.
  • Demonstrate first line risk ownership by ensuring accuracy and confidentiality in handling customer data, complying with Lending Policy, Underwriting Guidance and AML/Fraud Policies and procedures, and promptly escalating any identified risks or issues to the appropriate stakeholders.

About you

Qualifications/experience:

  • Has or is working towards CeMap, CII or equivalent qualification
  • Working knowledge of regulatory requirements pertaining to mortgage underwriting
  • Analytical, thorough and able to interpret personal financial information in a practical way
  • A good understanding of credit and interest rate risk in relation to lending assessment
  • Confident, professional and engaging telephone manner
  • Capability to work under own initiative as well as part of a team
  • Excellent data entry skills with the ability to decipher information
  • High levels of accuracy and attention to detail
  • Willing to embrace change and to learn new skills
  • Enjoy working in a team environment to deliver the Society mortgage business plan
  • Excellent customer service levels with a flexible and positive “can do” attitude and personality
  • Proficient in Microsoft Office applications (particularly Word, Excel)

Details

Find out more information about the the full role profile.

Apply now

To apply for this role please send your CV and a covering letter (a maximum of one page in length please) to jobs@teachersbs.co.uk. The covering letter should summarise the experience and skills you have which would be an asset to this role and why you believe you should be shortlisted for this position.